Refund and Return Policy
We are committed to offering quality products at an exceptional value. We want our products to meet or exceed quality expectations. Mask are considered personal disposable items so therfore are not refundable once open, if you have open one or two packs of mask and are not satisfied you can return them to us for a full refund, we will only issue a refund when we have gotten back the items in the original condition they have been sent, if you only return half of the products recieved or you have used and return to us you will not get a refund.
Please note that we are not liable for a chargeback or refund in anyway if the packages or parcel, has been delayed by the shipping company we use,
we will not issue a refund if the shipping services fail to deliver the goods in the specified time, whether it be caused of natural disaster, or workers strike, or negligence.
For Questions and comment please contact us we will be happy to assist you,
Please reach out to us if you have a problem we will be happy to assist you.
Personal information items collected and methods
of collection Items of Personal Information Collected
o The Company collects the following personal information for membership registration, consultation and service application.
– registration: name, date of birth, gender, login ID, password, home telephone number, mobile phone number, e-mail, of the 14 cases of semi-million subscribers attorney information
-services when applying: address, billing information, phone numbers, e-mail
o Service usage records, access logs, cookies, access IPs, payment records, and abuse records may be generated and collected during service use or business processing.
o us to operate the site, members in addition to non- customers also goods purchased can you . These cases delivery , cash payments , service descriptions , etc. for a minimum of personal information ( customer’s name , address , contact details , e-mail , the recipient information , payments and refunds related information , etc. ) only collects .
- Collection method
– registering and services used in the process of the users personal information collected about the agreement and direct the information to enter the case , that the personal information you collect .
– Customer Center through consultation during the Web page , e-mail , fax , telephone and the like through the user’s personal information to be collected can you .
– and the device information such as the information generated is PC web , mobile web / app using the process automatically been created to be collected can you
■ Purpose of collecting and using personal information The
company uses the collected personal information for the following purposes.
o Provision of fee settlement
contents according to service provision contract and provision of services , purchase and payment of bills, delivery of goods or bills, financial identity verification and financial services
o Identity management
and personal identification using membership management services , Prevention of illegal use of rogue members and prevention of unauthorized use, confirmation of membership, confirmation of age, confirmation of consent of legal representative when collecting personal information of children under 14 years of age, handling complaints such as complaint handling, notice delivery, etc.
Event for marketing and advertising Statistics on the delivery of advertising information, identification of access frequency, or the use of services by members.
■ Retention and Use Period
of Personal Information In principle, after the purpose of collecting and using personal information is achieved, the information is destroyed without delay. However, the following information will be retained for the period specified for the reasons below.
Even if a member withdraws due to the internal policy of the company , even if the member withdraws, the member’s information can be retained for oo years from the date of termination of the contract for the purpose of preventing the recurring use of the bad member, resolving the dispute, and cooperating at the request of the investigating agency. There is.
- Reasons for holding information under related laws
If there is a need to preservethe information in accordance with the relevant laws such as the Act on Consumer Protection in Electronic Commerce, etc., the Company keeps the member information for a certain period of time as specified in the related laws as follows.
o Record of contract or withdrawal of subscription
-Reason for preservation: Act on consumer protection in electronic commerce, etc.
-Preservation period: 5 years
o Record of payment for payment and supply of goods, etc.
-Reason for preservation: Consumer protection in e-commerce, etc. Law
-Retention period: 5 years
o Record of consumer complaints or disputes
-Retention reason: Law on consumer protection in electronic commerce -Retention
period: 3 years
o Record of website visit
-Retention reason: Protection of Communications Secrets Act
-Retention period : 3 months
■ Procedure and Method of Destroying Personal Information In
principle, the Company will destroy the information without delay after the purpose of collecting and using personal information is achieved. Destruction procedures and methods are as follows.
o Destruction procedure
The information entered by the member for membership registration is transferred to a separate DB (separate documents in the case of paper) after the purpose is achieved, according to the internal policy and other reasons related to information protection (retention and use period). It is saved after a certain period and then destroyed.
Personal information transferred to a separate DB will not be used for any purpose other than retention unless required by law.